Privacy Policy

At Mexican Monk, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or make a purchase from our website, mexicanmonk.com. By using our website, you agree to the terms described in this policy.

Information We Collect

We collect personal information from you when you interact with our website, including when you:

  • Create an account
  • Place an order
  • Subscribe to our newsletter
  • Contact our customer support

The types of personal information we may collect include:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (such as credit card details, but we do not store this information)
  • Any other information you choose to provide

How We Use Your Information

We use the information we collect to provide you with a smooth and personalized shopping experience. This includes:

  • Processing your orders and managing payments
  • Shipping products to your provided address
  • Sending order confirmations, shipping updates, and customer support responses
  • Sending promotional emails and newsletters (if you’ve opted in)
  • Improving our website, customer service, and product offerings
  • Complying with legal obligations

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service providers: such as shipping companies, payment processors, and customer support platforms, to help fulfill your order.
  • Legal obligations: we may disclose your information to comply with any applicable law, regulation, or legal process.

Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your browsing experience. Cookies help us:

  • Remember your preferences and login details
  • Analyze website traffic and improve our services

You can choose to disable cookies through your browser settings, but doing so may affect the functionality of our website.

Data Security

We take reasonable precautions to protect your personal information. Our website uses encryption technologies (such as SSL) to safeguard your data during transmission. However, no method of data transmission or storage is 100% secure, so we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

Your Rights

You have the right to:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request correction of any inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information (subject to any legal obligations to retain it).
  • Opt-out: Unsubscribe from our marketing communications at any time by clicking the “unsubscribe” link in the emails.

Children’s Privacy

Our website is not intended for use by children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with the updated revision date.

Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Email: virginrootso@gmail.com
Phone: +91-9074237129
Address: SOSS INTERNATIONAL LABZ LLP
XI/220 NADUVILKKARA PO
Vadanappally
Thrissur Kerala 680614

Thank you for trusting Mexican Monk with your personal information.